I’d like to evaluate your product. I’ve downloaded the free version for evaluation but can’t do anything with it. In your quickstart guide the first action I’m instructed to take is to select a singer. There are no singers in the list and I can’t find out how to populate the list. I downloaded and unzipped the application and it runs well to the extent of starting and importing a midi file. I then downloaded and unzipped the singer files, but there is no obvious way to integrate them with the system and I can’t find any instructions in the documentation. I’m running ubuntu 16.01. If the product does what I need I will buy a license, but I have to evaluate it first. Time is of the essence, so I’ll need to hear from you and have to problem resolved within two days.
FYI: The contact link is a mailto link with no email address.
I was able to get the singers to appear in the voice database settings dialog, but when I try to set a voice I get an error: “Data Integrity Failure – There could be a version mismatch or data corruption.” I’ve downloaded and installed the voice files twice. The zip files seem to unpack properly and the image and xml files are readable as image and text respectively, so I don’t think the files themselves have been corrupted.
I was able to successfully install the eleanor database on Ubuntu 18.04.2 with two commands after unzipping a clean synthv-editor.zip (i.e. the database and registration directories are empty).
#unzip the database somewhere outside the synthv-editor directory
7za x synthv-eleanor.7z
#move all the contents inside the newly created “synthv-eleanor” directory (registration,database, and license agreements) to the sythnv-editor-directory