Card payment problem

lang:en

#1

Hello, I just bought the licence for the editor (digital ver) the payment has gone through,(paid with Visa card) but the Order Status says : Processing
and the delivery says : Pending
the payment has gone through just fine and the money is out of my account, but I’ve not recieved the product email, just a order number confirmation email. I am missing something? Is it just the time difference as to why I haven’t got it yet? , can anyone help?