Is anybody else having issues with downloading voice banks?

Every time i try download Eleanor Forte it just comes up with “were experiencing some technical difficulties.”

is there anyway i can fix this??
I have tried trying to contact the site but it wont let me and keeps directing me to this ://

If you’re trying to get the version of Eleanor that worked on the old synth v editor, I’m not sure that’s possible anymore. If you want voices for the new editor (synthesizer v studio), you can go to a few different places that are linked on the dreamtonics website Synthesizer V | Dreamtonics株式会社

Also, way down at the bottom of the page, you can find a little link that says “Download lite version voices,” which is a pretty good place to start if you don’t have any voice banks yet.