File Menu Option Not Working as Expected

SYSTEM:
M1 Mac (Monterey 12.3.1) | 4K Display | SynthV Pro 1.6.1 (670.73) | Mode: Native or Rosetta

BUG DETAILS:
File → Open Recent displays old files and does not update to show more-recently opened files.

STEPS TAKEN:
A full reinstall of Synthesizer V.
As well as the main file, I removed caches and preference files (see screenshot below)

RESULT:
After reinstallation the problem still exists

1 Like

SOLVED

Here is all the information I discovered, so that it may help someone else. I strongly suggest you read through it all first, before following the steps (and back up your machine to be on the safe side).

CAUSE:
XML Settings File Had Stopped Updating

SOLUTION:
Reinstallation of Synthesizer V and the explicit removal of the Application Support folder (see below)

CHECK:
I cannot guarantee this is your issue, or that this solution will work for you. To check that you are experiencing the same issue, go to [Your HD] → Library → Application Support → Dreamtonics → Synthesizer V Studio → settings and try to open and edit the file with TextEdit (i.e. a native Mac application). In my case I got the following error:

SOLUTION:

  1. Uninstall Synthesizer V - remember to deactivate it and all your voices first! I uninstalled all the voices (check you have all the necessary files & licences needed to reinstall everything)


    NOTE: I used a free program called AppCleaner, which finds associated files when you uninstall Mac apps. You will need to install this before deleting the Dreamtonics app if you want to do this same. It found all of the following (I removed them all):

  2. Manually remove the Dreamtonics folder in Application Support (if it doesn’t automatically get removed):

  3. Reboot your machine

  4. Reinstall Sythnesizer V and all your voices (and dictionaries and scripts if you have them)

  5. Rejoice!

OTHER THINGS TRIED:

  1. Granting Full Disk Permission (didn’t work)
  2. Running in both Rosetta and M1 mode (didn’t work)