I recently deactivated and moved the licenses over to another account on my computer. however after trying to reactivate the account a window pops up saying the Solaria is active (after providing my license code) however the app itself still says my voices are deactivated. HELP!!! it’s like the app isn’t updating after I put the license in.
This issue is most often a permissions issue. You can either modify the ownership/permissions of the SynthV Studio folders (which will be different depending on which OS you have) or try reinstalling SynthV Studio while logged in with the new account.
We are on Ventura 13.2.1. I’ll check out the permissions. it’s strange because it wasn’t an issue on the original account…just since I tried to transfer the license to this current Mac account its been weird.