When I tried to deactivate anything (Synth V Editor and all its Voicebanks) I get this message:
Deactivation Failure
Error: could not locate records for the product key.
In the License Manager Under Status for the Synthesizer V Editor, it says device mismatch.
How do I fix this?
Sometimes it happens after the system update, just try click Deactivate and then re-register again.
If it’s a serial number issue, you may need to contact the software vendor or send a message to Dreamtonics.
(Translate with translator)
有时系统更新以后会出现这种情况，点击取消激活然后再重新注册一次即可。
如果是序列号的问题，你可能需要联系软件销售商，或者给Dreamtonics发送邮件。
I tried deactivating but it didn’t work; however I did manage to fix it myself. What I did was I uninstalled Synthesizer V and deleted all the program files, then reinstalled everything. That allowed me to re-enter my serial numbers; everything works now.
Thanks for the reply, though.
