Hello, I bought Saros yesterday and also got the confirmation email with the download link. But so far, despite an email to [email protected] this morning, I haven’t received an activation code.
Does it always take that long? Has anyone else besides me ever had something like this?
I received the email with the subject "Activation Code for Your Order of Synthesizer V SAROS (Order #xxxx) a few seconds after completing the online order (directly from Eclipsed Sounds) and payment (via Paypal).
This was the same email that contained the download link.
It usually only takes a few seconds, but there has been the occasional example of Eclipsed Sounds having to send a code manually.
It’s currently 7:45am in Eastern NA, so you’ll likely have it quite soon since you’ve already contacted them.
Eclipsed Sounds has announced on X/Twitter that they intend to move their webstore to a new platform, presumably to address this issue, it just hasn’t happened yet because they were been busy with the NAMM show.
hm ok…
so i will wait a liitle bit more 
I had the same problem, but it only took around 30 minutes after sending an email request for the code, until I got it … even on a Sunday.
I’ve got an email a view Minutes ago with the code 
So thanky you all
Then enjoy Saros … it’s superb.
