DLsite support email

Hi there everyone!

I need to speak to DLsite about a code reset but I don’t know what their email address is for ENG support. Does anyone know it because I can’t find it anywhere.

DLsite is just a storefront used by AHS, so they can’t help with product codes. You would have to contact the seller (AHS) directly, or send an email to Dreamtonics at [email protected].


Ok so the problem is that AH-S accidentally disabled it and they can’t do anything about it and told me to go to DLsite and I couldn’t so I went to Dreamtonics, they said they couldn’t do anything so I’m currently a bit confused.

I’m not sure I understand the problem, but this is the DLsite customer service website: https://cs.dlsite.com/hc/en-us/requests/new?ticket_form_id=11590847986969